What are we looking for As IT & Security Manager, you are responsible for ensuring the performance, security, and availability of our IT systems and infrastructure. In our exclusive, discreet, and client-focused setting, you will support clinical, operational, and hospitality teams with reliable, secure, and efficient IT solutions. You ensure that our technology environment upholds the highest standards of confidentiality, responsiveness, and service excellence.
Your Responsibilities Directly managing and performing the day-to-day operations of our IT infrastructure, systems, and support services
Ensure the stability, security, and performance of systems used by clinical and operational teams
Manage our networks, servers, cloud services, workstations, mobile devices, and core applications
Coordinate and supervise IT service providers; manage service contracts and technical support
Respond swiftly and discreetly to user support requests, ensuring smooth internal operations
Monitor and mitigate cybersecurity risks; implement appropriate technical safeguards (firewalls, access control, secure remote access, encryption, etc.)
Maintain business continuity and disaster recovery readiness across all systems
Ensure data security and system access are managed in accordance with Swiss data security laws
Support the onboarding and offboarding of staff from an IT perspective (devices, access, confidentiality)
Maintain clear documentation of systems, user manuals, and procedures
Stay informed about technology trends relevant to healthcare, hospitality, and data security
Build and manage budgets for IT on a continuous basis
Manage the core stack across ERP, CRM, EHR/EMR and other cloud solutions
You are/have A university degree in IT, Computer Science or a related field
5+ years of experience in IT systems management, ideally in a healthcare or high-end service environment
A service-minded attitude, with excellent communication and discretion
Solid knowledge of infrastructure, security protocols, and modern cloud-based systems
Experience with enterprise software and collaboration tools (e.g. Microsoft 365, SharePoint, Teams, and management of CRM and ERP)
A self-directed professional with a high level of ownership
Experience with endpoint protection, mobile device management, secure access controls
Strong organisational skills and the ability to manage multiple priorities calmly and reliably
High level of integrity and confidentiality, particularly around sensitive client and company data
Experience working with external IT providers; fluent in English and German
Security certifications (e.g. CISSP, Security+, Microsoft/AWS) are a strong asset
What we offer At The Kusnacht Practice, we offer a unique working environment in a world-leading clinic for mental health and well-being. You will be part of a passionate and supportive team, working in a respectful, open, and international atmosphere. We provide a thorough onboarding process and opportunities to make a direct impact in a setting where quality, privacy, and care come first.
Contact Information If you are inspired by our mission and would like to contribute to a world-class standard of care, we look forward to receiving your application in English, including your CV, motivation letter, salary expectations, and earliest possible start date.
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