In this role, you will plan, manage, and document customer audits at our manufacturing site. You will coordinate audit dates with customers and internal project teams, and arrange the required infrastructure. You will guide customers through the audit process and ensure timely responses to any observations, with all records maintained in TrackWise.
Start Date: 01/09/2025
Duration: 7 Months
Place of Work: Visp
Key Responsibilities
* Answering customer requests for audit dates
* Planning audits with project teams based on the customers’ agendas
* Organising the required infrastructure such as meeting rooms and facilities
* Accompanying the customer throughout the audit including plant tours and documentation review
* Presenting the company’s Quality Management System to the customer
* Coordinating with project teams to ensure SMEs and documents requested by the customer are available in a timely manner
* Documenting the audits in TrackWise
* Coordinating responses to audit observations with the project team and ensuring the customer receives responses within the provided timelines
Job ID 41181055
Candidate Profile
* Understanding of applicable cGMP regulations
* General knowledge of manufacturing processes and analytical methods
* Proficient IT and organizational skills
* Auditing experience
* Fluent in English, German is a plus
* Ability to work in partnership as an active member of a team and/or cross-functional working groups
* Ability to prioritize and manage work to meet timelines in a fast-paced environment
* Strong individual contributor
* Ability to align cross-functional stakeholders
* Initiative, organizational skills, and the ability to manage multiple priorities in a timely manner
* Awareness of the time sensitivity of requests to ensure customer satisfaction
* Provide exceptional customer service by developing excellent working relationships with both external and internal customers
* Enjoy working closely with different teams and departments
* Ability to interpret and apply regulations, standards, guidelines, and trends in cGMP
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