Call center agent

Call Center Agent

Vacancy located in 6900 Lugano (TI). Immediate start, permanent. Full time (100%). Shift work: Sunday, holiday, night, weekend. , 2 days rest.

Responsibilities:

• Ensure customer satisfaction during all customer care activities.

Qualifications:

• Experience in a similar role preferred.
• Proficiency in Microsoft Office, especially Outlook.
• Availability for shift work , Monday–Sunday, holidays, two days rest.
• Good knowledge of Italian and German, spoken and written (C1).
• Knowledge of English and/or French is preferred.
• Attitude to confidentiality, flexibility, precision.
• Predisposition for interpersonal contact, communication, teamwork.

Details:

• Work location: Lugano.
• Occupation 100%
• Immediate start, permanent.
• Shift work: night, Sunday, holiday.
• Salary to be agreed.

We offer:

• Young, dynamic work environment.
• Continuous training and career growth.
• Flexibility thanks to Smart Working.

By email

• Work location 6900 Lugano (TI)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent
• Work form Shift work, Sunday and holiday work, Night work
• Qualification Skilled
• Work experience More than 1 year
• Education Vocational education and training with the Swiss Federal VET Diploma or equivalent
• German Orally : Very good knowledge Written : Very good knowledge
• Italian Orally : Very good knowledge Written : Very good knowledge
• French Orally : Good knowledge Written : Good knowledge
• English Orally : Good knowledge Written : Good knowledge