Industry: Dental care
Number of employees: approx. 10.000 - 15.000
Reference number: V6W88VRR
Key Facts: SAP CRM, SAP S/4HANA, Technical Lead, SAP PI/PO, SAP CPI, Salesforce, Project management, in Basel/home office.
* Serve as technical lead and subject matter expert for SAP CRM solutions
* Design and implement end-to-end integrations between SAP systems, Salesforce.com, and other enterprise platforms
* Ensure seamless data flow and process efficiency across connected systems through integration via middleware, APIs, and web services
* Translate business requirements into scalable, future-proof technical solutions, emphasizing system interoperability
* Provide ongoing support and continuous improvement for SAP CRM and Salesforce.com landscapes
* Lead and contribute to system migration, upgrade, and transformation initiatives with minimal business disruption
* Troubleshoot and resolve technical issues across multi-system landscapes and complex interfaces
* Collaborate with cross-functional teams to define and promote integration best practices, including governance and security compliance
* Document technical architecture, configurations, and solution designs in a clear and maintainable format
* Offer technical mentoring and guidance to junior professionals and key stakeholders
* Degree in Computer Science, Information Systems, or a comparable technical discipline
* Proven hands-on experience in: SAP CRM (customization, configuration, integration), SAP ERP / S/4HANA (Sales & Service processes) and Salesforce.com (core functionality and integration touchpoints)
* Expertise in integration technologies and middleware platforms such as SAP PI/PO, SAP CPI, IDocs, REST/SOAP web services, and AP
* Strong understanding of enterprise system architectures and modern integration frameworks
* Demonstrated ability to troubleshoot and analyze end-to-end data and process flows across connected systems
* Experience driving or participating in large-scale transformation or migration projects
* Excellent communication skills, capable of bridging the gap between technical teams and business stakeholders
* Highly analytical with structured problem-solving and solution-oriented thinking
* Adept at working in dynamic environments, with a high level of adaptability to changing technologies and project needs
* Ability to build trust and collaborate effectively with stakeholders at all levels
* Certifications in Salesforce (e.g., Integration Architect, Application Architect)
* Experience with cloud-based integrations and hybrid enterprise environments
* Exposure to additional CRM or ERP platforms beyond SAP and Salesforce
* Familiarity with Agile methodologies and DevOps principles
The salary range will be communicated confidentially.
If you have any questions, please contact us at any time on +41 55 299 58 58 or recruiting@ffiadvisory.ch. We will be happy to help you!
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