Overview
Come and join our team!
Starting date
as sonn as possible
Responsibilities
* Offering first-level support to our customers
* Answering cases submitted to Swiss-AS via the AMOS online support tool
* Communicating with customers directly via e-mail or phone
* Selecting and explaining the best solution to solve the case
* Ensure follow-up on customer cases
Benefits
* Flight benefits
* Sports facilities and showers
* Remote working (e.g. from home)
* Diversity programmes
* Subsidized parking or public transport
* 25 days of annual vacation
* Attractive company pension scheme
* Paid maternity and paternity leave
* Crew credit cards
* 13th monthly salary
* Flexible workhours and part-time working models
* Discounts on insurance
* Company health management
Requirements
* Work experience as an AMOS Administrator is an advantage
* SQL knowledge is an advantage
* Be a team player, flexible, proactive, and able to work under pressure
* You are a highly motivated individual capable of working independently and taking ownership of tasks
* You have excellent communication skills and can interact with people from various technical backgrounds and cultures
* You are an expert troubleshooter with the ability to diagnose and resolve issues effectively
* Knowledge about the aviation industry and processes in aircraft maintenance
* AMOS knowledge
* Fluency in written and spoken English
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