Senior Solution Consultant Marketing & Data Cloud
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Our culture of ambition and action, combined with the power of AI, empowers you to innovate, lead, and transform business outcomes. Join us to shape the future of customer engagement and drive tangible impact across the globe.
Overview of the Role
The Salesforce Marketing Cloud platform delivers AI‑driven digital customer engagement solutions that unify data, enable segmentation, and activate personalized experiences across email, mobile, and web channels. As a Solution Consultant, you will partner with operational marketing, IT, and C‑level executives to design and demonstrate solutions that solve real business challenges and deliver measurable ROI.
Responsibilities
* Partner with sales teams, partners, and product specialists to design and execute sales campaigns.
* Lead client discovery and workshop sessions that clearly articulate how the proposed solution addresses customer challenges and supports KPI achievement.
* Deliver compelling presentations and product demonstrations to executive and technical audiences, including at Salesforce events such as World Tour.
* Remain current on the latest innovations in customer experience management solutions.
* Amplify success stories and learning moments internally to maximize the impact of every engagement.
Required Experience & Qualifications
* Native proficiency in English and German or French.
* 5+ years of experience in solution engineering, pre‑sales, or solutions consulting with a focus on digital marketing, marketing automation, customer data platforms, and AI.
* Self‑starter with strong prioritization and time‑management skills.
* Ability to collaborate across multiple dynamic teams or independently on projects as required.
* Passionate about storytelling and engaging customers through impactful presentations and demos.
Preferred Experience & Qualifications
* Experience with ML/AI projects.
* Technical knowledge of customer data platforms, CRM, loyalty management, analytics, or real‑time personalization.
* Experience in product management or post‑sales software implementations.
Unleash Your Potential – Join Salesforce to access limitless benefits and resources that support work‑life balance, AI acceleration, and a culture that values creativity and collaboration.
Accommodations – If you require assistance due to a disability when applying for open positions, please submit a request via the Accommodations Request Form.
Posting Statement – Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We are committed to a workplace that is inclusive and free from discrimination. Recruiting, hiring, and promotion decisions are fair and based on merit, with no regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, age, disability, veteran or marital status, political viewpoint, or any other protected classification.
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