Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
- Serve as the primary technical point of contact for Government customers
- Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
- Coordinate on-site support with Pilatus customers and maintenance organizations
- Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
- Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
- Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
With this you convince us
- Strong technical background with previous experience in technical customer support roles within the aviation industry
- Excellent customer service and interpersonal skills
- Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
- Experience with Aircraft/GBTS systems represents an advantage
- Fluency in English (B2) both spoken and written, additional languages are advantageous
- Willingness to travel internationally
What we offer
- A committed, international team and unique projects
- Flexible working hours and individual pension solutions
- Support for training and opportunities for personal and professional development
- Discounted meals in our staff restaurant and various discounts for employees
- Team events at which we celebrate our successes together