Being part of our retail team means that:
You enjoy working in a customer facing role,
You are driven by providing excellent customer services,
You are confident in handling our customer’s money in a fast-paced environment,
You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
You are friendly, collaborative and have a positive attitude.
What you will do on daily basis:
Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
Accurately verify or enter the customer’s information on our systems;
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;
Keep up to date with Ria’s products, services and policies;
Balance your cash register and prepare cash for deposit;
Prepare your daily transactions record;
Perform other duties as assigned or requested by your colleagues and superiors.
What we will look for you to have:
1. Ability to work flexible schedules, including Saturdays,
2. Some computer knowledge,
3. Cash handling experience is highly preferred,
4. Strong customer service skills,
5. A valid work permit is a must.
Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.