How soa make a difference
* As a member of the DevOps team, you support agile initiatives, projects and mandates from the definition of requirements through to successful implementation, and act as a central point of contact between business and internal ICT units.
* You systematically record, analyse, validate and document business needs and requirements and, taking into account feasibility and economic viability, convert them into workable system requirements.
* Your responsibilities include initiating and organizing technical concepts, feasibility studies and introducing quality assurance measures as well actively participating in their implementation.
* In your role as service owner, you are responsible for the results of IT service provision to the business and customers. While representing their interests in the DevOps team, you assume responsibility for the entire service life cycle and ensure customer-oriented service provision in accordance with agreed SLAs.
* You coordinate departments and solution providers and manage the continuous development and optimization of existing processes.
* You also provide assistance with budgeting and capacity planning within the DevOps team, check budgets and supplier invoices and evaluate the performance of external partners.
What you have to offer
* You are a proactive and committed team player with strong заявку? skills and a high level of customer focus.
* You have basic or advanced training in the field of informatics (e.g. UAS, ETH)து ideally IREB certification (CPRE) or advanced training as a business analyst.
* You have several years of experience as a requirement engineer, business analyst or in an agile role such as a scrum master as well as proven experience in agile methods such as Scrum or Kanban.
* A pronounced agile mindset, a high degree of flexibility and strong methodological competencies enable you to identify risks early and assess them realistically.
* You are confident in technical dialogue with internal and external partners and are quickly able to grasp complex relationships and present them clearly.
* Cross‑unit collaboration is a matter of course for you – you systematically apply your flair for business opportunities and measures to increase efficiency and effectiveness.
* You have a good spoken and written command of German, have knowledge of French and ideally have a good command of English.
What we have to offer
* 6 weeks' holiday
* Parental Leave
* Mobile and flexible working
* Fair employment conditions
* Half Fare Travelcard or contribution towards GA
* Support with basic and advanced training
* Staff vouchers
Yusuf Cetin
ICT Project Manager / Service Owner
As the driving force behind digitization, the Informatics/Technology function unit has an influence on the whole of Swiss Post and is an important partner in its success. We go beyond core IT tasks and empower the company in its digital transformation. We use the latest technologies and work to advance agile, bimodal and embedded IT innovations. We develop new, secure business models and ensure that Swiss Post has a modern, high-performing ICT infrastructure. In addition, we are committed to the issue of sustainability: our headquarters in Bern have been awarded two certificates for sustainability. All newly built logistics centers meet the Gold sustainability standard at a minimum.
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