Summary
Hyatt seeks an enthusiastic Senior Manager to join our franchise commercial team. In this role, you will be collaborating closely with the broader franchise and commercial teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.
Role
Serve as a primary commercial advisor to a defined portfolio of franchised hotels.
Conduct structured performance reviews with ownership and operator leadership.
Translate corporate commercial strategy into actionable property-level initiatives.
Identify revenue opportunities, cost efficiencies, and performance gaps.
Provide clear, data-driven recommendations aligned with owner return objectives.
Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends.
Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls.
Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth.
Drive adoption of Hyatt revenue tools and commercial platforms.
Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.
Facilitate performance workshops and portfolio reviews.
Qualifications
7+ years of experience in the same field, industry, or other equivalent business/function role
Demonstrated expertise in revenue management, sales strategy, and distribution.
Strong financial acumen with the ability to interpret P&L statements and ownership return metrics.
Experience presenting to ownership groups or executive stakeholders.
Proven ability to influence without direct authority.
Advanced analytical and data interpretation skills.
Preferred Experience
Speaks English, Portuguese, and/or Spanish
Latin America and Caribbean on-property experience
Multi-property or regional commercial oversight experience.
MBA or advanced business degree
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Salary range for this position is $120,000-$145,000, with eligibility for incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay will meet local requirements, including the local minimum wage rate.
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