!-- Job Environment -- section data-rocket-location-hash="7de8fe9baa0f6e642ba1575f3ff480c1" header h3Environment /h3 /header p pAre you looking for a new professional challenge? Bucher + Suter’s 160 employees have been the cornerstone of our success for over four decades. We are the largest Cisco Contact Center Partner in Europe and a melting pot of innovative minds, where every employee plays a vital role in our story. If you’re passionate about a career that both challenges and enriches you, your quest concludes here. /p /p /section !-- Job Tasks -- section data-rocket-location-hash="175e25271ed7bcd58d7eb e9b20" header h3Responsibilities /h3 /header p pYou’ll be joining our dynamic operations team as a key player in modern contact center integration projects. You’ll work on-site with customers, from our offices, and remotely. Rest assured, you’ll have the support of experienced solution architects and system engineers. /p pAs the central contact person for these projects, you’ll ensure they are completed to high standards, on time, and within budget. Your expertise and approachable demeanor will engage and motivate customers, partners, and internal team members. /p pIf you’re ready to take the next challenge in project management, even if you don’t meet all the requirements yet, we encourage you to apply. We’re excited to get to know you! /p /p /section !-- Job Tasks -- section data-rocket-location-hash="5add78dcc299d6e0f07d514dd65af59f" header h3Your Profile /h3 /header p ul liBachelor’s degree in computer science, project management, or engineering /li liMore than 5 years of experience leading IT, digital CX, digital product, AI or CRM projects /li liExperience with contact center or calling projects is a plus /li liYou’re well-versed in cloud and unified communications technologies; if not, you want to learn /li liExperience with Salesforce or other CRM solutions is a plus /li liYou enjoy direct contact with customers and partners and have excellent communication skills /li liExperience with leading workshops is greatly appreciated /li liYou enjoy working as part of a team, are well-organized, and maintaining structure in your work /li liYou are certified in project management and/or agile methodologies (e.g., PMP, Prince2, IPMA, Scrum, etc.) and ideally, you are ITILv4 certified /li liYou are fluent in French and English and as a plus you are business proficient in German /li /ul /p /section !-- Job Tasks -- section data-rocket-location-hash="b8b7127a37efccf69d3f660f93aa88ac" header h3What We Offer /h3 /header p h3What you can expect /h3 ul liHybrid working model and modern tooling /li liOpportunities for career advancement through training, certifications, and technical courses /li liCompetitive salary with great benefits and perks /li liSupportive team culture with experienced engineers /li liEmployee events, both locally and internationally /li liTwo paid Volunteer Time Off (VTO) days per year /li /ul h3Diversity and Inclusion Statement /h3 pAt Bucher + Suter, we believe that diversity drives innovation and success. We are committed to creating an inclusive environment where all employees feel valued and respected, regardless of their background, identity, or experiences. We welcome and encourage applicants from all walks of life to join our team and contribute to our shared goals. /p /p /section