What You Will Do
You will work with clients from prospecting, to demonstrating Tetra services, to completing and winning RFP's. You will provide a strategic technical partnership with customers, bridging the gap between the business objectives and technical execution. You will be the primary technical leader for scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption and ensure the long‑term success of projects.
Key Responsibilities
Primary point of contact through the sales cycle
Lifecycle engagement & adoption acceleration from engagement to delivery
Technical health & risk management
Strategic planning and stakeholder management across sales, product management and engineering teams
Sales enablement & growth support
Deep and wide technical and science senior relationships
Strategic Technical Partnership
Deeply understand Customer scientific data and AI architecture & goals
Provide proactive, prescriptive technical guidance
Act as a trusted advisor aligned to Customer outcomes
Lifecycle Engagement & Risk Management
Drive adoption & success plan execution
Conduct regular technical reviews
Identify risks & recommend optimizations
Sales Support & Escalation Management
Lead the strategy for expansions
Support POCs & co‑innovation
Manage resolution for escalated issues
Value Delivered to Customers
Accelerate time to value
Improve stability & uptime
Strategic roadmap alignment
Prioritized support & faster resolutions
Higher ROI through continuous optimization
Commercial Acumen & Sales Enablement
Support growth through hands‑on sessions and enablement presentations
Showcase tailored demonstrations to prospects, to both small and large audiences
Solution Mapping: Map business requirements to technical solutions.
ROI Calculation: Determine potential return on investment for proposed solutions.
Relationship Building: Cultivate relationships with clients, sales teams, and technical teams.
Working with the science and technology Partners such as Databricks and Google
Negotiation Skills: Collaborate with clients and sales teams to reach beneficial agreements.
Technical Account Leadership
Product Knowledge: Develop a deep understanding of the company's product or service offerings.
Demo Development: Design and showcase tailored demonstrations to prospects.
Proposal Writing: Contribute to RFPs/RFIs with detailed technical specifications and solutions
Project Management
Timeline Management: Ensure projects are kept on track and within scope.
Stakeholder Management: Coordinate with various stakeholders to ensure the smooth flow of presales activities.
What You Have Done
Scientific background academic and/or 5+ years professional experience in Life Sciences
Senior Technical Architecture experience 5+ years
Commercial tech sales support
R&D IT OR Data & Informatics
Data Modeling: Understand logical, physical, and conceptual data models.
Scripting and Database Systems: Proficiency in Python, cloud RDBMS (like Snowflake) and NoSQL databases (like Redshift and Databricks).
Big Data Technologies: Familiarity with tools like Spark, and data warehousing solutions.
Cloud Platforms: Experience with cloud providers mainly AWS especially their data services, but also Azure, Google Cloud,
Data Governance and Quality: Understanding of data lineage, metadata management, and data quality processes and tools.
Analytics and BI Tools: Familiarity with tools such as Tableau, Power BI, QlikView, and their backend requirements.
Benefits
Competitive Salary and equity in a fast‑growing company.
Supportive, team‑oriented culture of continuous improvement.
Generous paid time off (PTO).
Flexible working arrangements - Remote work.
We are not currently providing visa sponsorship for this position
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