Overview
Private Travel Manager - German speaking. Ten Lifestyle Group is seeking a Private Travel Manager to curate bespoke luxury itineraries, manage elite client relationships, and orchestrate unforgettable experiences for high-net-worth individuals. This role emphasizes building deep client understanding, delivering personalised recommendations, and contributing to the growth of the Private Travel division in a dynamic, service-excellence environment.
Key Responsibilities
* Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.
* Client Relationship Management: Build and maintain strong connections with key private members and family offices to ensure high levels of satisfaction.
* Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging networks, and expanding the client base through regular networking.
* Event Development and Hosting: Create, attend, and host events to showcase offerings and enhance service visibility.
* Experience Curation and Internal Collaboration: Work with product/content teams and concierge services, destination specialists, and operations to ensure seamless execution; handle sensitive client information with discretion.
* Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance services.
* DMC Partnerships: Leverage and expand relationships with Destination Management Companies to ensure premium on-the-ground service.
Requirements
* Advanced proficiency in German and English (C1 or higher).
* Proficiency in Swiss-German, French and/or Italian is highly advantageous.
* Proven experience as a Travel Manager or Travel Consultant for high-net-worth or luxury clients with a strong portfolio of ultra-luxury travel arrangements.
* Expertise in the global luxury travel market with established connections and access to exclusive networks.
* Exceptional interpersonal skills and the ability to understand discerning clientele.
* Strong problem-solving skills and the ability to handle last-minute changes with grace and efficiency.
* Superior organizational skills and attention to detail; ensure flawless travel execution.
* Availability to provide round-the-clock service as needed.
* Proficiency with advanced travel management software; GDS experience is a plus.
* Ability to adapt to new challenges and tools in a fast-paced environment and contribute to the growth of the Private Travel division.
Hybrid/Home Office Guidelines
* Located in Switzerland or United Kingdom.
* Hybrid arrangement: at least 2x per week in the office if within commuting distance.
* Secure home office at a confirmed address with minimal background noise.
* Internet speed requirements will be checked during recruitment and on joining; options for remote or office-based work.
Benefits
* Competitive salary with rewarding commission structure.
* Access to professional lifestyle and travel networks.
* Hybrid/Remote working options; fully remote possible if not near London.
* PTO, including one paid day per year to volunteer.
* Paid Sabbaticals after every 5 years of service.
* Ten Loyalty Rewards program with bonuses and gifts.
* Remote Working Holidays — travel and work anywhere.
* Employee Discounts on travel and entertainment.
* Inclusive, diverse team with genuine career opportunities.
About Ten Lifestyle Group
Ten Lifestyle Group is a global luxury concierge service serving High-Net-Worth and Ultra-High-Net-Worth clients with leisure travel. Ten is a Certified B Corp and operates across 22 global offices with a proprietary technology-enabled platform and a network of suppliers.
Ten focuses on delivering a world-class member experience, investing in technology, expanding contracts, and establishing a presence in new markets.
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