As Room Attendant, I will assume full responsibility for the efficient operation in the following:
Responsibilities
* Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
* Assist guests with special needs and requirements.
* Stock supply wheel trolley with required room supplies for shift.
* Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
* Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
* Change bed linen with clean bed sheets and pillowcases as per the resort policy.
* Care for all details, the style and the overall appearance of all areas.
* Apply, use and maintain equipment with very best care and is responsible for it.
* Provide turn down service according to service standard, including re stock of minibar.
* Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
* Strictly adhere to LQA standards and guest comments.
Qualifications
* High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
* Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
* Fluent in French & English
* EU or Swiss Passport
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