Department:
* FDOIA - FDO Intercompany Supply Chain DC Subchapter The Supply Chain Coordinator
* acts as a central interface between global sales organizations, Distributors, and management centers
* on one side and internal and external suppliers on the other side, and ensures a smooth process in terms of order and invoice flow.
* Please note this role is for the branch Diabetes Care Basel.
* The Perfect Candidate: We are looking for someone with a customer-oriented mindset who can
* effectively set priorities and deliver results. The ideal candidate communicates professionally and
* responsively in English, demonstrates a strong action- and solution-oriented approach with a can-do
* attitude, and thinks in a structured, process-focused way with great attention to detail. They are
* also a supportive team player, always ready to help colleagues and contribute to the success of the team.
Tasks & Responsibilities:
* Ensure smooth, timely, and accurate order processing by entering sales orders into SAP
* according to defined specifications, considering shipping schedules, credit limits, and
* master data. Actively monitor data transmission (iDocs monitoring) and work on reports.
* Perform (virtual) goods receipt and (virtual) goods issue if needed.
* Prepare and collect all relevant export documents and ensure timely and correct provision to customers and logistics providers.
* Release sales invoices to accounting in accordance with ICFR guidelines.
* Manage possible issues and discrepancies by initiating necessary steps and corrective
* actions, involving corresponding stakeholders. Enter claims in the claim tool and
* investigate in process issues.
* Issue credit and debit notes by considering the month-end and year-end financial
* timelines and collect necessary approvals.
* Maintain customer master sheets and keep them accurate, and initiate changes when required.
* Exchange information with different stakeholders (internal & external) via emails and video/calls in English and/or German and/or French.
Must haves:
* Bachelor's degree in supply chain, customer service, or related disciplines
* 3-5 years of experience in a similar position with a successful approach
* Advanced knowledge of SAP (SD/MM), MS Office, and Google Suite knowledge
* Language Skills: Great communication skills in English (verbal & written), with German and French being a strong asset
* Customer-oriented mindset with the ability to set priorities and deliver results
* Strong action- and solution-oriented approach with a proactive, can-do attitude
* Structured, process-focused thinking with high attention to detail
* Supportive team player who actively contributes to team success
Nice to haves:
* Former experience with Roche would be a plus
* Reference Nr.: 924798SBI
* Rolle: Supply Chain Coordinator
* Industrie: Pharma
* Arbeitsort: Basel
* Pensum: 100%
* Start: ASAP
* Dauer: 24 Months +
* Bewerbungsfrist:
Work Location: On the road