Overview Become a Luxury Brand Evaluator in Wallisellen (German Speaking) – Apply Now
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities Choose your assignments — align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online — engage with sales associates in stores or online from the comfort of your home.
Observe carefully — check the ambiance, service quality, and overall customer experience.
Provide honest feedback — use our platform to share your observations through questionnaires.
Perks & Engagement Flexibility — each in-store visit takes approximately 20 minutes, allowing multiple assignments.
Frequent opportunities — perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Compensation for your time and input, with potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
Our Luxury Partners Fashion & Couture Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare Guerlain, Sephora, L'Oréal, Givenchy
Automotive Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing Register: sign up at live.cxg.com and confirm your email
Complete your profile: fill out your details to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin making a difference in the luxury market
Compensation Non-Purchase Evaluations: Earn a fee based on mission complexity
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.
Requirements Must be 18 years or older (21 years or older in the United States)
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience is required; we value honest feedback from genuine customers
Seniority level Entry level
Employment type Full-time
Job function Other
Industries IT Services and IT Consulting
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