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On behalf of our client, a premium Hospitality venue, we are seeking an experienced and dynamic Outlets Manager to lead and oversee the operations of two signature restaurants within a luxury environment. The ideal candidate will have a proven track record in managing F&B operations in a luxury contemporary hospitality environment, ensuring exceptional guest experiences while maintaining the highest standards of service, quality, and profitability.
Responsibilities
* Operational Leadership: Manage daily operations of the two F&B outlets, ensuring smooth and efficient service.
* Monitor guest satisfaction, address feedback promptly, and implement improvement initiatives.
* Team Management: Lead, train, and develop a diverse team of F&B professionals to deliver exceptional hospitality standards.
* Foster a positive, service-oriented culture that reflects the brand’s values.
* Develop and control budgets for the outlets, monitor P&L, and implement cost-control measures without compromising quality.
* Drive revenue growth through innovative concepts, upselling techniques, and special promotions.
* Standards & Compliance: Ensure adherence to health, safety, and hygiene regulations.
* Maintain brand and luxury service standards across all touchpoints.
* Work closely with the Culinary Team, Sales & Marketing, and other departments to optimize guest experience and event execution.
* Coordinate with suppliers for premium product sourcing aligned with the brand identity.
Qualifications & Requirements
* Education: Degree or diploma in Hospitality Management or related field.
* Experience: Minimum 3–5 years in an F&B leadership role within a luxury hotel or fine dining environment, preferably contemporary in style.
* Languages: Written and spoken proficiency in English and at least a B1 level in German.
* Skills:
* Strong leadership, communication, and interpersonal skills.
* Proven ability to manage budgets, analyze performance metrics, and drive profitability.
* Excellent knowledge of modern F&B trends, guest preferences, and service excellence standards.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management
Industries
* Hospitality and Food and Beverage Services
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