Overview Join to apply for the Star Assistant/Empfang und Telefon 40-100% (m/w) role at Mercedes-Benz Automobil AG. Merbag is an international company with 63 locations in 5 European countries and about 4100 employees. In Switzerland, Merbag has 28 locations and around 1400 employees, being the largest Mercedes-Benz dealer and a major employer in the Swiss automotive sector. The position is based at our Zweigniederlassung Bellach. The role focuses on representing Merbag and Mercedes-Benz to customers as the first point of contact and creating a positive brand experience.
Zur Verstärkung unseres Teams suchen wir per sofort oder nach Vereinbarung für unsere Zweigniederlassung Bellach eine kompetente und versierte Person als Star Assistant / Empfang und Telefon 40-100% (m/w) .
Responsibilities Be the first point of contact for customers and convey the first impression of Merbag and Mercedes-Benz.
Greet customers warmly, start the customer experience in the house, and maintain a welcoming atmosphere.
Engage with customers in a friendly, articulate manner and offer beverages to make waiting times comfortable, enhancing the Mercedes-Benz brand experience at Merbag.
Maintain awareness of important appointments and direct customers to the appropriate contact person as needed.
Support the customer service and sales teams with administrative tasks and, due to professional competence, handle tasks in back-office and online customer care.
Qualifications Commercial or equivalent education and good IT skills.
First work experience in the automotive industry is advantageous.
Excellent written and spoken German; good spoken knowledge of at least one foreign language (E/F/I).
Good organizational skills and flexibility to adjust work hours within a reasonable framework.
Resilient and friendly personality even under increased workload.
Offer/Benefits Varied, challenging, and responsible tasks in a successful company with one of the world’s most coveted brands: Mercedes-Benz.
Structured work environment to apply and develop your skills and knowledge.
Modern employment conditions with at least five weeks of vacation, opportunities for qualification and ongoing training, and attractive benefits.
Application Cristina Lardieri
Assistentin der Geschäftsleitung
+41 62 787 51 12
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