Ph3Job Description /h3 pWhat is a Retail Parts Pro?br/Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. /p h3Primary Responsibilities /h3 ul liProvide GAS2 selling experience for DIY customer visits and phone calls /li liAchieve personal / store sales goals and service objectives /li liManage DIY services including battery installation, testing, wiper installs, etc. /li liEnsure high standards of customer service and store appearance standards /li liKey holder responsibilities (task assignment and completion, safety, open/close duties) /li /ul h3Secondary Responsibilities /h3 ul liAssist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. /li liStore Cleanliness including floors, bathrooms, facing, dusting, parking lot /li liProvide DIY services including battery installation, testing, wiper installs, etc. /li /ul h3Success Factors /h3 ul liFriendly communication /li liAbility to locate and stock parts /li liSafety knowledge and skills /li liOperating inventory systems and store equipment /li liParts and automotive system knowledge skills /li liOperating POS and Parts lookup systems /li liExpert at testing and diagnostic equipment for DIY services /li liASE P2 certified or ASE ready equivalent /li liAdvanced solution, project and product quality recommendation ability /li liAdvanced parts lookup and sourcing /li liAdvanced selling skills for DIY /li /ul h3Essential Job Skills Necessary for Success as a Retail Parts Pro /h3 ul liWorking knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. /li liSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management /li liAbility to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence /li liUnderstand and execute instructions furnished in written, oral, or diagram form /li liSuccessfully complete the Parts Knowledge Assessment /li liUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals /li liUse Microsoft software effectively (Word, Excel required) /li liStrong organizational skills /li liAbility to work an assortment of days, evenings, and weekends as needed /li /ul h3Prior Experience that Sets a Retail Parts Pro up for Success /h3 p3-5 years of prior automotive parts experience /p pProven sales ability with past experience in fulfillment of customer transactions /p h3Education /h3 pMust have a valid driver’s license /p h3Certificates, Licenses, Registrations /h3 pMust have a valid driver's license /p h3ASE Certification Preferred, But Not Required /h3 pAchieve ASE certification in any automotive trade or equivalent experience is preferred. /p h3Seniority level /h3 pMid-Senior level /p h3Employment type /h3 pFull-time /p h3Job function /h3 pSales and Business Development /p h3Industries /h3 pMotor Vehicle Manufacturing and Retail /p pWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. /p /p #J-18808-Ljbffr