Groups & Events Manager (f/m/d)
Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Switzerland - St. Moritz
Description
What actually defines a grand hotel? It is ahead of its time, creating traditions and nurturing them. Would you like to develop your own traditions and strengthen your department's positioning as a sporty, inviting, warm, and refreshingly uncomplicated 5-star hotel?
Key Responsibilities
Are you a quick learner who can work in a structured and precise manner even in stressful situations? Do you also have experience in a similar management position in the luxury hotel industry and are you very familiar with Opera? You have strong sales skills, communication skills, and good people skills. We are looking for a dynamic leader to head up our Groups & Events team, starting immediately or depending on availability. This position involves the following tasks:
* Responsibility for the organized and effective management of the Groups & Events department.
* Preparation of monthly forecasts in collaboration with the Reservations & Revenue Manager
* Independent handling of events
* Working closely with the relevant departments, such as Front Office, Reservations, and Food & Beverage.
* Providing customer service at events.
* Preparing quotations, processing contracts, and invoicing.
* Inducting, training, motivating, and supporting employees and colleagues to ensure quality standards are maintained.
* Managing the Groups & Events team of 2 people.
Skills, Knowledge and Expertise
For this challenging role, you have:
* A completed training program and/or degree in tourism or hospitality
* Several years of professional experience in a similar position in the luxury hotel industry
* Commitment, resilience, and flexibility
* Very good written and spoken German and English skills and, ideally, good Italian skills
* As an organized person, you are independent and enthusiastic
* You enjoy taking on responsibility and working in a team
Benefits
* Live and work in the heart of the Engadin Alps
* A wide range of opportunities to shape your career
* A pleasant working atmosphere in a young and dynamic team
* International career prospects and development opportunities
* Outstanding employee benefits in all Kempinski hotels, among others
* Staff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen, and a wide range of dishes in our staff restaurant
* Free use of the in-house daycare center for employees' children
* Monthly employee activities such as skiing, snowboarding, and cross-country skiing courses, hiking trips, spa evenings, and German courses
* Internal “Feel Good Committee” to help shape all welfare issues
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