Our client is a bank.
Oversee daily operational activities with a focus on regulatory compliance and alignment with group standards.
Manage client documentation, KYC follow-ups, and debt processes.
Supervise data security measures and access controls.
Prepare regulatory and tax reports and oversee related processes.
Handle client complaints and monitor compliance-related controls.
Manage operational incidents and ensure proper resolution.
Maintain and test business continuity and incident‑response frameworks.
Oversee operational policies and support strategic and regulatory change projects, including new product initiatives.
Coordinate internal and external audits and ensure timely remediation.
Support account‑opening activities when required.
Provide regular reporting to senior management as part of the leadership team.
You will join a solid bank.
You will be part of a dynamic team and work on several development projects.
A degree in business, finance, or a related field.
Proven experience in managing operations within the banking sector.
Solid project management experience in banking / financial sector.
Strong knowledge of industry regulations.
Fluency in English and French.
Our client offers you:
An attractive bonus structure.
A permanent role in a respected company within the banking sector.
Opportunities for personal and professional growth.
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