Job title : Business Analyst (Matter Management)
Location : Zurich, Switzerland
Work model : fully onsite 5 days/week
Roles & responsibilities:
* Matter management process mapping
* Matter management process review
* Existing process / workflows - gap analysis
* Document the existing matter management processes and workflows.
* Identify gaps and inefficiencies in the current system.
* Collaborate with stakeholders to gather detailed requirements for process improvements and data normalization.
* Create process maps for the current and proposed workflows.
* Redesign processes to eliminate redundancies and improve efficiency.
Impact :
* The management and ownership of the matter management process is fragmented across different areas
* GL lacks global standards for consistent matter management in our systems
* We face continued challenges to have optimal trackability on legal spend
* Insufficient transparency on recorded legal activity (overlap / duplicative matter types)
* Current guidelines are exclusively linked to our tool (technology, ie., Passport DQ guidance)
* Better tracking and reconciliation of legal activity versus financial data, leading to more accurate financial reporting.
* Simplified and standardized processes, reducing complexity and improving efficiency.
Desired skills :
* Proficiency in process mapping tools and techniques.
* Requirements elicitation TBD
* Legal matter (case/project) processing
* Ability to analyze complex processes and identify areas for improvement.
* Strong problem-solving skills to address process inefficiencies and gaps.