About the role
We are seeking a French speaking Senior IT Engineer with manufacturing experience for an on‑site role in Bulle, Switzerland. The ideal candidate must have strong IT knowledge and extensive experience in manufacturing or automation systems such as Aveva System Platform. The candidate should be highly motivated, innovative, and a self‑starter, possessing excellent interpersonal and problem‑solving skills.
Responsibilities
* Provide IT L3 support for the IT side of Manufacturing Applications
* Read and understand Business User Requirements Specification documents
* Support the execution of system changes and optimization under site change control
* End‑to‑end IT incident management
* Redact Knowledge Base articles for future incident resolution
* Monitor Application health
* Proactive and reactive problem management
* Create and manage problem tickets
* Coordinate end‑to‑end problem resolution (Infrastructure, Network, DB & product vendors as appropriate)
Change Management
* Follow up on change activities
* Perform change activities as needed (IQ/OQ tests)
Application Operations & Lifecycle Management
* Manage application patching (installation, coordination with product vendor)
* Create installation procedures as appropriate
* Create and manage asset information in CMDB
* Manage application accesses (create/modify/disable)
* Update configuration guide
Requirements
* Familiarity with ISA 88 and GAMP (nice to have)
* Minimum over 5 years relevant industry experience
* Pharma industry experience preferred
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry‑based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies worldwide. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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