Receptionist in hotel management / 80% - Fixed-term contractPosition on a fixed-term contract, evolving into a permanent contractYour mission:As a receptionist, you are the first point of contact for our clients and contribute to providing a warm and professional welcome experience. You manage arrivals and departures, inform clients, and participate in reception-related tasksYour responsibilities:Welcoming and informing clientsManaging the check-in and check-out procedures for hotel guestsProcessing emails and phone callsProviding information about the services of the establishment and the local areaProcessing cash register transactions (selling pool and wellness entries, and processing payments)Supporting the department with various tasks related to customer serviceYour profile:Certificate of vocational training as a commercial employee or equivalent titleExperience in a hotel establishment: an advantageFluency in French and German (oral and written), English is a plusAbility to work in a teamFlexibility with schedules (evenings and weekends)Proficiency in tools (Mews and xplan is a plus)Excellent skills and sense of customer serviceWe offer:A pleasant working environment within a committed teamA varied activity combining reception and marketingExclusive access to the services of the complexA human-sized company with a caring corporate culture jidb80d976ait jit0312ait jpiy26ait