Be a key interface between customers & operations to define sales forecast demand
Mix of data analysis, sales excellence, support, admin, compliance, customer reporting
About Datamars
With over 35 years of innovation and leadership in RFID, Datamars has been a pioneer in electronic textile identification solutions for the industrial laundry process, developing important RFID-based patents & trademarks, inventing the LaundryChipTM in 1990, and offering today the most complete range of RFID identification solutions.
An insight to the role
In this role, you will perform data analytics to provide meaningful insights to improve marketing pipeline, recommend sales excellence activities & increase sales potential across multiple markets for our Textile Identification business. Key responsibilities of the role are:
* Extract and deliver meaningful data insights – identify, recommend & define market opportunities to support our sales team
* Encourage the adoption of Salesforce CRM – support the sales team to utilize the CRM tool in the right way & understand the value behind the data analytics
* Be the key interface between customers (alongside our sales team) & our operations team to define sales forecast numbers and future demand
* Contribute to recurring business reviews regarding overall sales performance, growth initiatives, identifying market opportunities in collaboration with Marketing and Product Management teams
* Be creative & proactive in sharing your ideas and supporting new sales excellence initiatives
* Be accountable for completing a range of essential key administrative tasks, including documentation, compliance, reporting for customers and sales support
* Develop excellent relationships with the global sales team, cross functional teams and customers
Key Success Factors
* Recognized for your exceptional relationship management and interpersonal skills (both internal & customer channels), you are someone that builds highly effective relationships with people across all levels
* A sound digital background, able to crunch numbers and comfortable dealing with CRM tools - ideally Salesforce
* Someone who encourages meaningful change, you’ll be used to supporting sales teams on how to use CRM tools effectively & understand the value of how the data will support business decisions
* At least three years’ professional experience in sales operations, sales excellence or commercial excellence
* Knowledge of manufacturing, supply chain and working with tangible products is important
* Advanced proficiency with MS Office suite of tools especially PowerPoint and Excel
* Bachelor’s degree in Marketing, Finance, Economics, or related field preferred
* Highly competent analytical and problem-solving skills
* Knowledge of technology solutions such as BI, CRM, Marketing Automation solutions
Culture & Values
* Be Passionate; Aim to Excel; Respect one another; Strive for Performance; Be Empowered!
* Customer centric – Solution focused – Relationship driven.
* Innovative – delivering advanced integrated technologies to transform sectors.
* Collaborative – sharing ideas & collaborating across global teams.
* Competitive & growth mindset – Market leaders – Goal oriented – growth focused.
Benefits
* Great Team and Modern Offices: Enjoy a positive work environment.
* Flexible Work Arrangements: Balance work and life effectively.
* Global Secondment Opportunities: Explore international experiences.
As a vertically integrated business with a head office in Switzerland and market-based operations in over 21 countries, we unite people from diverse sectors, backgrounds, countries and professions. This proudly diverse and inclusive culture strengthens our collective abilities to make a measurable difference to the profitability and quality of life of customers, the sustainability of sectors and the future of the environment.
We have R&D hubs in Switzerland, New Zealand and Chiang Mai, production facilities in six locations and sales and marketing hubs in over 24 locations worldwide. We are constantly evolving, which allows our people to engage with stimulating & innovative technology, products & projects.
All applications and CV's must be in English please.
For further insight into our business, products and innovation process visit
www.textile-id.com and www.datamars.com.
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