About The Role
The BCOS Change Management & Communication Lead is responsible for driving the culture change, communication, and engagement strategy for the Barry Callebaut Operating System (BCOS). The role ensures organizational readiness, strong adoption of BCOS standards, and consistent messaging across all levels of the global organization.
BCOS is Barry Callebaut’s unified operating system designed to strengthen performance and drive operational excellence. Built on leading industry practices (IWS – Integrated Work Systems), it provides a structured, people‑focused approach to continuous improvement. It empowers teams with the skills, tools, and ownership needed to solve problems and elevate results. Through a Learn-Do-Teach mindset, it fosters collaboration, accountability, and a culture of ongoing development.
Key Responsibilities Include
Change Management Leadership: Lead the global BCOS change strategy, ensuring clear planning, stakeholder alignment, and structured change deployment. Develop and maintain the BCOS change framework, tools, and readiness assessments. Support the Program Lead in embedding a strong zero loss and continuous improvement mindset
Communication Strategy & Execution: Develop and execute the global BCOS communication plan, including messaging, storytelling, branding, and leadership materials. Create toolkits, templates, and communication assets for regions and sites to ensure consistent BCOS messaging. Ensure transparent, timely updates on progress, milestones, success stories, and learnings
Engagement & Capability Building: Support capability building by developing training material, onboarding packages, and communication for BCOS pillars. Enable leadership engagement through structured communication routines, campaigns, and immersive experiences. Drive global BCOS events, workshops, and recognition programs
Stakeholder & Network Management: Coordinate with regional, functional, and site BCOS leads to...