Introduction
Our client is a renowned company in the pharmaceutical sector based in Neuchatel. They are looking to recruit, for two temporary assignments of 12 months, a profile of :
Senior Customer service & Transport Logistics Planner 100% H/F
Description de la mission
Order Management and Coordination :
•Process customer orders, issue invoices, and manage shipping documentation.
•Ensure compliance with business and tolling rules for customers and supply sites.
•Organize and coordinate transportation between manufacturing sites, 3PLs, and customers, including import/export activities.
•Manage product returns and allocate costs to appropriate parties.
Collaboration and Stakeholder Management :
•Collaborate with Quality teams for product release, Certificates of Analysis (CoAs), and quality control procedures.
•Work with Global/Regional Supply Chain teams on product launches, allocations, and change control activities.
•Partner with external manufacturing organizations to implement new supply chain models.
•Execute SAP transactions in full compliance with regulations (GDPR, EHS, and other standards).
Profil attendu
•SAP and other relevant computer systems a plus.
•Proven expertise in logistics, order processing, and delivering timely results with precision.
•Ability to thrive under pressure while maintaining high productivity and accuracy.
•Experience working in multinational environments and with virtual teams.
•Excellent interpersonal skills with a proven ability to build strong internal and external working relationships.
•Fluent in English (mandatory).
Education and Experience :
•Bachelor's degree in Supply Chain, Business Management, or a related field.
•Minimum of 3 years of experience in the pharma or consumer products industry within a multinational supply chain environment.
•Experience with suppliers, freight forwarders, and 3PLs in the import/export field.