Role Description
* Collaborate with local teams and the UX Manager to identify user needs, conduct user studies, and produce data-driven analyses.
* Support Business Owners in creating User Stories and adopt a consumer-centric strategy.
* Prioritize projects and improvements to achieve e-commerce objectives.
* Work with the Technical Leader to define project specifications and ensure adherence to timelines, scope, budget, and development quality.
* Oversee testing and coordinate with the QA Manager and business owners.
International Collaboration
* Support the Head of E-Commerce in animating the international network.
* Share the roadmap and project progress with other brands in the group.
* Facilitate regular exchanges and best-practice sharing.
E-commerce Expertise
* Train local e-commerce managers.
* Share best practices.
* Promote Agile methodologies.
Feature Deployment and Analysis
* Plan the deployment of new features.
* Monitor and optimize popular payment methods in collaboration with e-commerce managers and the payment method lead.
* Analyze the impact of newly implemented features.
* Set up fraud detection use cases with stakeholders.
Trends and Requirements
* Continuously monitor e-commerce trends.
* Define requirements and priorities based on data.
Skills and Qualifications
* Proficiency in Agile (SCRUM) project management.
* Strong technical problem-solving skills.
* Knowledge of UX and UI, with a user-focused approach.
* Data-driven mindset and strong analytical skills.
* Team player, rigorous, organized, and flexible.
Technical Experience
* Solid experience in implementing payment methods and fraud management tools.
* In-depth knowledge of UX and UI, with a strong focus on user needs.
Software Knowledge
* Experience with Salesforce Commerce Cloud, preferably in an international e-commerce setting.
* Proven ability to manage a feature backlog using an advanced ticketing tool, such as Jira.