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Junior business consultant (growth & engagement)

Genf
World Intellectual Property Organization – WIPO
Inserat online seit: Veröffentlicht vor 11 Std.
Beschreibung

PpbBudget unit: /bProgram Performance and Budget Service (PPBS) /ppbReports to: /b Senior Business Analyst, PPBS /ppbExpected places of travel (if applicable): /bNone /ppbExpected duration of assignment: /b6 months (total of 280 hours or work estimated) /ph31. Organizational Setting /h3pThis role is located in the Program Performance and Budget Service (PPBS) within the Planning, Budget and Risk Management Division in the Administration, Finance and Management Sector. /ppThe PPBS Section is responsible for facilitating the planning and budgeting, implementation and monitoring, and assessment of the performance of WIPO's programs in accordance with WIPO's Results-Based Management (RBM) framework and the Financial Regulations and Rules. /ppThe PPBS Section also serves as a Secretariat to the priority Cross-Organization Future Growth Taskforce (FGT), whose mission is to increase filings and uptake of WIPO’s IP Services by strengthening how potential users are identified, targeted, engaged, and converted. The Taskforce promotes a coordinated, data-driven approach to user engagement, acquisition and retention drawing on marketing and business development principles adapted to WIPO’s context. /ph32. Objective /h3pThe Future Growth Taskforce (FGT) is a cross-organizational initiative aimed at supporting WIPO’s medium- and long-term growth by improving how services identify, attract, engage, and convert potential users into active clients of WIPO’s IP services. This includes strengthening outreach strategies, improving user journeys, and enabling more systematic and data-informed approaches to growth. The Taskforce Secretariat works across business units to develop shared approaches, enhance coordination, and support evidence-based decision-making on growth-related initiatives. /ppThe ‘Junior Business Consultant (Growth Engagement)’ will support the FGT Secretariat in structuring, advancing, and monitoring implementation and success of cross-service initiatives. The role combines analytical work, programme support, and stakeholder facilitation, with a strong emphasis on translating discussions into clear approaches and actionable next steps. /ppThe consultant will support both ongoing initiatives and the definition/scoping of new topics. Priorities may evolve over the course of the assignment. /ph33. Scope of Work /h3h3A. Support the definition and implementation of the “user engagement workflow” /h3pWorking with relevant business units, the consultant will help translate analytical findings and strategic discussions into a practical definition and workflow for direct user engagement. This initiative aims to structure how internal stakeholders reach, engage, and convert target users. /ppThe work will include: /pulliSynthesizing stakeholder inputs into clear problem statements and options for action /liliSupporting the definition of briefing packs including a combination of market intelligence, internal insights and data analysis (including options for automation) /liliSupporting cross-unit follow-up and communication /liliSupporting alignment on a shared framework, methodology, and process /liliDesigning scalable and repeatable approaches rather than one-off solutions /li /ulpThe consultant is expected to organize ambiguous inputs into structured outputs and decision-ready materials. /ph3B. Scope and structure new initiatives /h3pThe consultant will be expected to help initiate new workstreams by clarifying objectives, scope, and possible approaches. /ppThe new initiatives will include, inter alia: /pulliDefining business-driven partner engagement strategies in priority markets to expand reach and user acquisition /liliMeasurement and attribution of growth and outreach initiatives (e.g. linking activities to increased usage or filings) /li /ulpThe emphasis is on structuring strategic thinking and framing actionable approaches, rather than owning technical implementation. /ph3C. FGT governance, coordination, and performance tracking /h3pThe consultant will support the Taskforce as a coordination and decision-making body. /ppThis will include: /pulliDocumenting key decisions, action items, and accountable owners, and supporting follow-up on agreed actions /liliUpdating the FGT action plan and progress-tracking processes to improve visibility of implementation progress. /liliRecommending enhancements to the FGT Performance reporting dashboard (management level reporting) to better track growth, user engagement, and conversion metrics /liliDeveloping a coordinated reporting approach to capture progress, outcomes, and impact across Taskforce initiatives, including contributions from related initiatives outside the direct scope of the FGT /li /ulpThe objective is to enable accountability, continuity, and informed management decisions. /ppThe consultant will contribute to the following deliverables: /pulliUser engagement workflow /liliAnalytical summaries and synthesized findings /liliDocumented contribution to the definition of the briefing packs /liliProcess and/or workflow diagrams with RACI framework clarified /liliDocumented support to the scoping for two new initiatives proposed to the FGT, including: /liliClearly defined business objectives and desired outcomes. /liliEvaluation of potential approaches and/or models. /liliIdentified key stakeholders, possible dependencies, risks and success factors. /liliRecommendation of a prioritized path forward and next-step action plan /liliProposal to the FGT of: /liliUpdated FGT action plan and progress-tracking framework /liliRecommendations for a framework of integrated taskforce reporting /li /ulh35. Profile and Required Skills /h3h3Core competencies /h3ulliStrong analytical and structuring ability /liliProblem-solving mindset and intellectual curiosity /liliComfort working with ambiguity and evolving priorities /liliAbility to connect strategic intent with operational implications /li /ulh3Functional skills /h3ulliStakeholder coordination and facilitation /liliResearch and benchmarking /liliProcess mapping and workflow thinking /liliBasic performance measurement and KPI logic /liliClear and concise writing /liliStrong listening and questioning skills /liliProfessional judgement and discretion /liliProactive follow-up and ownership mentality /liliProficiency in spoken and written English (minimum) /liliAbility to interact with both technical and senior stakeholders /li /ulh3Desired background /h3ulli1–4 years of relevant professional experience (sales and marketing, preferably B2B) /liliExperience in management consulting, strategy, policy analysis, business transformation, or similar analytical environments is an asset /liliExperience in international or multi-stakeholder environments is desirable /li /ulh36. Payment /h3pPayment will be made on a monthly basis, on receipt of an invoice, and subject to satisfactory completion of services and deliverables. /ph37. Additional information /h3pICS contractors fall outside the coverage of employment contracts for WIPO Staff members and are not subject to the WIPO Staff Regulations and Rules. The contractor has no entitlement to vacation or sick leave, except for WIPO official holidays, or to medical insurance or staff pension. /p /p #J-18808-Ljbffr

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