Watchmaker & After-Sales Service – 100% – Permanent ContractPassion, and: these are the pillars that drive our teams in their work. At Frederique Constant, our mission is to provide access to luxury by designing, developing, and assembling high-quality timepieces at the fairest price. The Swiss watch manufacture based in Geneva designs, develops, and assembles mechanical watches - including more than 30 Manufacture calibers such as the Tourbillon, Perpetual Calendar, Flyback Chronograph, Monolithic, Big Power Reserve, Moonphase - and also offers watches. The Frederique Constant group (Frederique Constant, Alpina, Ateliers deMonaco) has joined the Japanese group Citizen to pursue its development and nurture new opportunities. We offer our employees a dynamic work environment, valuing entrepreneurial spirits within a human-sized structure. Join our talents driven by the perpetual quest for excellence and become a key element of the company. Joining our teams means immersing yourself in exciting projects and participating in ambitious objectives. Team spirit is at the heart of our daily life. Be ready to take on challenges and let us draw the new horizons of the watch industry together.WATCHMAKER & AFTER-SALES SERVICE – 100%Your missionWithin our After-Sales department, you will ensure the technical handling of mechanical and electronic watches, guaranteeing their diagnosis, repair, and quality before return to the customer. In parallel, you will play a key role in the development of technical skills, by structuring and deploying watchmaking training internally. You will report directly to the After-Sales Services Manager, as well as to the After-Sales Manager for the training part.ResponsibilitiesWatchmaking & Repair Activity- Perform diagnostics on received watches (mechanical and quartz)- Carry out service repairs in compliance with quality and deadline criteria- Contribute to the excellence of service & qualityTraining & Skills Development- Develop, organize, plan, and lead watchmaking training- Participate in the definition of the training strategy- Set up and pilot Train the Trainers programs- Ensure technical support for service centers and monitor their performanceQuality & Continuous Improvement- Develop and maintain technical documentation related to repairs- Participate in the development of specific tools for certain models- Ensure technical monitoring and update support materials according to developmentsYour profile- Federal Diploma of Vocational Education and Training (CFC) in Watchmaking or equivalent- Confirmed experience in After-Sales watchmaking (mechanical and quartz)- Experience or aptitude for training and knowledge transfer- Excellent technical skills and attention to detail- Ability to structure, formalize, and transmit knowledge- Autonomy, rigor, and sense of service- Good communication skills and ease in an international environment- Availability for travel (approx. 20%)We offer- A key position combining technical expertise and knowledge transfer- A dynamic environment within a recognized company in the watch industry- A strong international dimension and interactions with different markets- Varied projects with a real impact on quality and After-Sales performance- Attractive conditions and a modern work environment- Ideal start date: June 1st (to be agreed upon) jid85432f5aen jit0418aen jpiy26aen