Ph3Job Description /h3 pMerkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit /p h3Who are we looking for? /h3 pWe’re looking for a bBusiness Analyst /b to join our client's E-Banking team and help shape the next generation of digital customer experiences. /p pIn this role, you’ll be directly involved in how new features are defined, built, and launched — always with a clear focus on bcustomer value, usability, and impact /b. You’ll work at the heart of our digital transformation journey, turning ideas into real, working solutions. /p h3What you’ll do: /h3 ul liCreate and review functional concepts for E-Banking features and related systems /li liGather, analyze, and document business and system requirements /li liCollaborate closely with specialists, business stakeholders, and process owners /li liEnsure high-quality requirements through validation and acceptance testing /li liSupport pilot phases and migration projects for new solutions /li liContribute to release communication, including newsletters, web content, and internal updates /li liHelp ensure smooth coordination between business, IT, and operations /li /ul h3What you bring: /h3 ul liSeveral years of experience as a Business Analyst, ideally in the financial services industry /li liStrong analytical and conceptual thinking skills /li liExperience working in projects and cross-functional teams /li liProactive, independent, and structured way of working /li liStrong communication skills and interest in collaborative environments /li liBasic IT understanding and interest in digital products /li liFluent in German and English /li /ul h3Nice to have: /h3 ul liKnowledge of SQL (basic queries) /li liExperience in project management /li liExperience working with digital banking or customer portals /li /ul h3Why choose dentsu? /h3 pGlobal Reach with Local Expertise: Join a network that spans 145 countries, with over 70,000 talented employees. Collaborate with bright minds worldwide and gain insights from diverse industries and markets. /p pInnovation at Our Core: For over 120 years, we have been pushing boundaries to connect brands with their audiences through cutting‑edge technology, creativity, and transformative solutions. /p pCommitment to Impact: We focus on driving meaningful outcomes for our clients and their communities, whether through increasing revenue, influencing behavior change, or fostering positive organizational culture. /p pCollaborative Network: Work alongside six global brands all united in delivering highly integrated and scaled transformation solutions. /p h3These are some of the things we offer: /h3 ul li25 days of holidays /li li2 volunteer days for charitable activities /li liMental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well‑being /li li40-hour week overtime compensation /li liFlexible working hours model (flextime) /li liIndependent home office management /li liState-of-the-art, creative office space with ergonomically equipped workstations /li liPet friendly offices (Zurich and St. Gallen) /li liFull access to Dentsu Academy, on‑site learning sessions, online language courses /li liReferral bonus program /li liWorkation possibility /li liTeam events: company parties, monthly breakfasts, aperos /li /ul h3Location /h3 pSt Gallen /p h3Brand /h3 pMerkle /p h3Time Type /h3 pFull time /p h3Contract Type /h3 pPermanent /p /p #J-18808-Ljbffr