What are we looking for
We are looking for a professional and service-oriented Front Desk & Concierge Representative to join our team at The Kusnacht Practice. In this role, you will be the first point of contact for our international VIP and UHNWI guests, ensuring a seamless and welcoming experience while supporting with key administrative tasks.
Your Responsibilities
* Welcome and assist international VIP and UHNWI guests with discretion and professionalism
* Ensure smooth daily reception routines, including call and email handling in English and German
* Manage mail, courier deliveries, and correspondence
* Keep reception, meeting rooms, and kitchen areas organized, clean, and technically prepared
* Assisting with the preparation and service of food and beverages for clients
* Support events and internal functions (e.g., company lunches)
* Coordinate travel, shipments, and concierge services for guests and staff
* Handle key and badge management for multiple buildings
* Perform general administrative duties (invoicing, filing, scanning, document handling)
You are/have
* Minimum 2 years experience in a similar role; hospitality or 4*/5* hotel background preferred
* Excellent written and spoken English and German (at least C1); other languages are an asset
* Strong interpersonal and customer service skills with discretion and attention to detail
* A flexible, responsible, and friendly host personality who thrives under pressure
* Demonstrating strong teamwork and collaboration skills
* Proficiency in MS Office and MS Teams
* Eligibility to work in Switzerland
What we offer
This role provides a unique opportunity to be part of an international, high-end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change.
Contact Information
If you are inspired by our vision and would like to contribute to a world-class standard of care, we would be delighted to receive your application in English, including your CV, letter of motivation, salary expectations, and earliest possible start date.