CPAutomation develops, produces and supplies turnkey industrial production equipment. An expert in laser technologies, micromanipulation, assembly and industrial vision, CPAutomation equips leading companies in the watchmaking and medical fields.
Its equipment is composed of standardised elements integrating the most modern and innovative technologies. Its long-standing customer relationship is appreciated thanks to a high quality of expertise, service and reliability.
CPAutomation, a Swiss company, founded in 1999 and a member of the Nivalis Group. www.cpautomation.ch
To support the development of our activities and to strengthen our team we are looking for a:
Back-Office Assistant
Attached to the Sales and After-Sales Service (SAV) sector, you contribute to the smooth administrative operation of the service and ensure the liaison between customers and internal teams. In this versatile role, you ensure the follow-up of customer files, the coordination of SAV activities as well as various administrative tasks related to the life of the service.
Your main responsibilities:
Processing customer orders, issuing order confirmations and administrative follow-up of files
Planning and organising SAV interventions (corrective, preventive and maintenance) as well as updating information
Issuing invoices and monitoring payments
Updating performance indicators (KPI)
Your profile:
Commercial employee CFC
Ideally, 3 years of experience in an industrial environment
Very good command of MS Office, ideally knowledge of an ERP
Dynamic personality and able to manage several tasks simultaneously
Conscientious and organised personality, service-oriented and with a sense of responsibility
Ability to work in a team and independently
Fluency in French, English and German being a plus
We offer you:
The opportunity to join an innovative and human-sized company
A modern and collaborative working environment within the "Le Vivier" technology park, allowing numerous synergies
A workplace in the heart of French-speaking Switzerland, easily accessible by car or public transport
Start date: immediately or to be agreed
Take this opportunity to join our teams by sending us your complete application file (cover letter, CV, diplomas, work certificates).
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