Leader Task Force (m/f/d)
Location: Winterthur
Workload: 100%
Start date: as per agreement
Overview
The Task Force Leader heads WinGD’s rapid‑response engineering team (“Flying Doctors”) supporting complex lifecycle issues from R&D handover to end of warranty. The role ensures fast, technically sound support for Product Care and Lifecycle Operations, drives root‑cause analysis for systemic issues, and provides a critical engineering bridge to R&D, Engineering, and engine builders. The position creates the technical depth needed to stabilise fleet performance, reduce CoPQ (Cost of Poor Quality) and strengthen customer confidence.
Responsibilities:
1. Lead and develop a multi‑disciplinary Task Force team (RCA specialist, data engineer, senior engineers) providing rapid support for complex lifecycle cases
2. Ensure fast mobilisation and structured handling of high‑impact customer issues escalated from Product Care and Warranty
3. Drive systematic root‑cause analysis and ensure robust technical findings for Engineering, Product Management and R&D
4. Collaborate closely with R&D and Engineering to validate hypotheses, confirm design‑related issues and accelerate implementation of corrective measures
5. Coordinate with LPC CN/KR and local engineering resources to gather field data, reproduce issues and support on‑site interventions when needed
6. Work closely with Product Care to ensure consistent communication, issue transparency and aligned messaging towards engine builders and owners
7. Ensure proper documentation, reporting and knowledge capture for all Task Force activities, feeding learnings into lifecycle and design improvements
8. Monitor systemic issues, support prioritisation and contribute to reducing recurrence through structured improvement loops
9. Promote a proactive, solution‑oriented and customer‑centric mindset within the Task Force and across Lifecycle Operations
Requirements:
10. Master’s degree in Mechanical Engineering, Marine Engineering, Energy Systems or a comparable technical discipline
11. 10+ years of experience in engineering, product support, field service, R&D support or lifecycle operations in a complex industrial or marine environment
12. Strong hands‑on technical background in engine systems, ideally including 2‑stroke engines and/or future‑fuel technologies
13. Proven experience in root‑cause analysis and systemic problem solving ( RCA, CAPA/8D), including validation of corrective measures
14. Demonstrated ability to lead and coordinate multidisciplinary expert teams under time pressure
15. Experience working across R&D, Engineering, Product Care, Warranty and local organisations (LPCs)
16. Comfortable with direct customer interaction, including technical discussions with engine builders and owners
17. Structured, analytical and solution‑oriented mindset, with a strong focus on execution and results
18. Fluent in English; German and/or Mandarin are a strong plus; willingness to travel internationally
Our offer:
19. An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
20. A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
21. Award winning and extraordinary products
22. Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
23. Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
24. In-house technology training and professional development opportunities