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The IT Governance Manager is the right hand of the CIO, focusing on the IT Operating Model, IT Service Portfolio and Management, IT Performance Tracking, SLA Control, including SLA charging, etc. As part of the global growth of IT, the IT Governance Manager's responsibility is to develop and implement an overarching Operating Model, with a focus on IT processes such as IT Demand Management, Change Management, Vendor and Contract Management, etc., ensuring all IT members understand and apply IT practices in daily operations.
Additionally, the role involves representing IT ways of working in forums and boards, e.g., IT auditing, ISO auditing, etc.
This position is crucial for our global growth, requiring an experienced professional with drive, for example:
IT Governance Manager (f/m/d) 80 - 100%
Your daily contributions:
1. Develop and lead effective governance of IT processes and performance.
2. Identify core IT processes with the IT Leadership team, ensure proper documentation and accessibility.
3. Implement and monitor process performance, including demand management, incident management, contract management, vendor management, problem management, etc.
4. Develop and implement IT process management methods, standards, and digitalization initiatives (e.g., automation, AI).
5. Manage IT KPIs and develop dashboards to visualize performance.
6. Create executive reports to communicate IT delivery and performance clearly.
7. Collaborate with stakeholders to fulfill requirements and promote IT as a driver for Digitalization.
8. Represent IT in forums and audits, manage auditors, and follow up on mitigation actions.
Your Profile:
* Degree in computer science, business administration, or equivalent; MBA preferred.
* Extensive experience in IT Service Management and related fields.
* Relevant certifications (ITIL, COBIT), advanced training preferred.
* Proven experience in defining and implementing IT Operating Models.
* Experience with global, cross-functional teams and change management.
* Strong communication skills with senior leadership.
* Industry experience is a plus; proficiency in English required; German is a plus.
Your Personality:
* Analytical and solution-oriented mindset.
* Ability to thrive in a dynamic environment.
* Strong business understanding and independence.
* Proactive, problem-solving, and interculturally skilled.
We offer:
* Structured induction, flexible/hybrid work, and professional development.
* Participation in training and a supportive, diverse culture.
* International environment with committed colleagues.
We look forward to your complete application documents.
Burckhardt Compression provides leading compression solutions for a sustainable energy future. Since 1844, it has been a global leader in reciprocating compressor technologies and services.
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