Job Description
We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.
Details
* Application Deadline: 3 April 2026
* Department: Hotels
* Employment Type: Internship
* Location: Switzerland, Geneva
* Reporting To: hotel manager
* Compensation: CHF2,385 / month
Typical CitizenM Shift Could Include
* Making sure everyone gets a warm welcome as soon as they walk in;
* Helping guests at the self check-in kiosks (we have no reception desk);
* Preparing and serving hot and cold breakfast and meals;
* Brewing delicious coffee or mixing a signature cocktail;
* Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
* Maintaining the living room and the canteen clean, and arranging food displays for the following shift;
* Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
* Handling reservations in our property management system (PMS);
* Preparing societyM meeting rooms where applicable.
Do you have what we’re looking for?
To be successful at citizenM, you’ll need to have:
* A genuine touch: Treat all people as you would treat your best friends;
* A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes.
And You’ll Need To Be
* A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too small.
* Real caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive change.
* Fluent in English. Other language abilities are welcome too!
What's in it for you?
* Internship allowance
* Monthly personal improvement plan
* Exciting on-the-job training across hotel operations including coffee, mixology, front desk, food preparation and service
* Full immersion (onboarding training)
* Access to citizenM learning and development programs
* Staff meal provided each shift. Delicious barista coffee & tea while working
* Up to 10 citizenM experience nights for you (and a discounted rate for friends and family)
* Wellbeing Program (EAP)
Typical shifts are:
* Morning: 07:00 AM‑03:00 PM
* Evening: 03:00 PM‑11:00 PM
* Availability to work weekends is required!
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