Engagement Manager – Consulting and Primary Market Research
EMEA, Brand and Integrated Research Solutions
IQVIA is a world’s leading information, services and technology company dedicated to making healthcare perform better.
As an international team the B&IRS unit delivers integrated information solutions, working across different geographies. We’re looking for an Engagement Manager who is willing to push the boundaries and join us in an innovative and unique environment, combining different sources of data to best answer the commercial business questions of our clients when developing, launching and optimising the performance of their drugs.
We create an international collaborative environment for our team members based on solid career framework principals of ownership, objectivity, transparency, consistency and commitment to feedback, enabling professional growth and fulfilment.
Role Summary
The Engagement Manager role in our EMEA Brand and Integrated Research Solutions team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business.
The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent.
The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies.
Responsibilities:
1. Leading the delivery of the B&IRS offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts
2. Understanding clients’ needs and developing high quality proposals to address those
3. Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis
4. Ensuring that offering development is scalable across different client business issues
5. Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools
6. Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business
7. Coaching offshore team and more junior team members
8. Taking responsibility for a significant part of the business, achieving revenue targets
9. Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research
Requirements:
10. Degree with an interest in Marketing/Market Research, communication or life sciences
11. Previous work experience of at least 10 years in consultancy and market research. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level.
12. Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint)
13. High skills of interpretation and analysis (quantitative, qualitative and integration of different sources of data assets)
14. Exceptional communication skills both at the written and oral level
15. The preferred candidate will be creative, client/objective focused, open minded, autonomous and at the same time have great team spirit
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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.