BJob Description /bbrp On behalf of a leading international luxury house with a heritage of uncompromising craftsmanship and an iconic global presence, we are conducting a search for an exceptional Boutique Manager to lead its prestigious Zurich address - one of Switzerland’s most celebrated luxury retail destinations. br/ /pp This is not a purely operational role. Our Client is seeking a leader who embodies its values as naturally as they manage a team: a true Brand Ambassador and Grand(e) Vendeur(euse) who commands the floor with elegance, personally nurtures its most discerning clientele, and elevates every encounter into an expression of the house’s singular universe. br/ /ph2 br/ /h2h2bRESPONSIBILITIES /bbr/ /h2p bAmbassadorship Sales Leadership /bbr/ Act as a visible and credible ambassador of the Maison, leading from the boutique floor, cultivating key client relationships, and setting the standard for excellence in all commercial interactions. /pp bClient Experience Clienteling /bbr/ Drive a culture of highly personalised and discreet service, building long-term relationships with HNW and UHNW clientele while strengthening clienteling and CRM practices. /pp bBoutique Performance Operations /bbr/ Ensure strong commercial performance through effective KPI management and operational excellence, maintaining the highest standards across presentation, processes, and compliance. /pp bTeam Leadership Culture /bbr/ Recruit, develop, and inspire a high-performing team, fostering a culture aligned with the Maison’s values of elegance, accountability, and passion for excellence. /ppbr/ /pph2bCANDIDATE PROFILE /bbr/ /h2pbLeadership Experience /bbr/ Substantial experience leading a luxury boutique or high-end retail environment, with a proven record of performance and client development /ppbr/ /ppbSector Background /bbr/ Experience within fashion, watches jewellery, or lifestyle environments where craftsmanship, heritage, and storytelling are central /ppbr/ /ppbClient Mastery /bbr/ Strong ability to engage and retain HNW and UHNW clients, with credibility in an international luxury context /ppbr/ /ppbCommercial Acumen /bbr/ Solid understanding of boutique performance drivers, KPIs, and client development strategies /ppbr/ /ppbLeadership Style Presence /bbr/ A visible, hands-on leader with natural authority and refined interpersonal skills, leading by example /ppbr/ /ppbLocal Market Insight /bbr/ Strong understanding of the Zurich luxury landscape and established within the local market /ppbr/ /ppbLanguages /bbr/ Fluent in German and English; a third language would be a strong asset /ppbr/ /ppbLocation /bbr/ Based in Zurich or its immediate surroundings (ideal) /ppbr/ /ppbr/ /ph2bOPPORTUNITY /bbr/ /h2p This is a rare opportunity to lead one of Zurich’s most prestigious luxury destinations, representing a Maison whose standing in the global landscape is beyond question. The role offers high visibility, meaningful autonomy, and the opportunity to shape a boutique experience that defines modern luxury retail in Switzerland. br/ /pp If you recognise yourself in this mandate and are motivated by the prospect of embodying and elevating an exceptional Maison, we invite you to submit your application or to contact us directly for a confidential discussion. br/ /pp Absolute discretion is guaranteed throughout the entire process. br/ /ppbr/ /ppbr/ /p /ppbr/ /p br/