Summary of Position
The Data and Monitoring Manager is responsible for the data management process, ensuring the accurate collection, analysis and reporting of data to track progress of the implementation of C/Can's transformational framework (CEPF), including Cities Programmes and Global initiatives.
The role works closely with teams to set progress indicators, address data needs while ensuring alignment with organizational goals and reporting requirements. The manager monitors implementation progress, analyses data to generate insights, and responds in a timely manner to the organizational reporting needs. This position ensures that data supports decision‑making and continuous improvement across the organization.
The Data and Monitoring manager is also responsible for configuring, maintaining, and continuously improving the data related tools (PMS, CRM and AI‑enabled tools) that C/Can requires to consistently capture implementation progress, inform results reporting, flag risks, and support learning and decision‑making across City programmes.
Key Responsibilities
Data Management & Governance
* Oversee the end‑to‑end progress data lifecycle: collection, validation, warehousing, analysis, and reporting.
* Support the development and improvement of frameworks and protocols for the collection, validation and management of progress data.
* Develop project logframes and work with programme and project managers to set progress indicators.
* Ensure project indicators are consistently tracked and reported by managers.
* Ensure data accuracy, consistency, and integrity across City Programmes and Global Initiatives.
* Work closely with teams to understand their data needs and provide solutions.
* Act as the liaison with the MEL team to support collection of impact data in the project management software, aligned with the programmes’ logframes and reporting needs.
Data Monitoring, Analysis & Reporting
* Support the monitoring of implementation progress at an organizational level, consolidating data from the different cities.
* Develop and maintain dashboards, reports, and visualizations to communicate and facilitate tracking of progress.
* Ensure timely elaboration and delivery of required reports. Manage the process to gather inputs and data to elaborate reports.
* Train and support teams on data use and reporting processes.
* Analyse data to identify risks, trends, and opportunities for improvement.
Data Systems Management
* Act as primary focal point for C/Can’s Project Management Software (PMS) and CRM.
* Oversee the configuration, deployment/roll out and ongoing maintenance of data systems to support the implementation of C/Can’s transformational framework (CEPF), Cities Programmes and Global initiatives.
* Ensure the systems are effectively used across teams, providing training and support.
* Lead the ongoing customization to the specific organizational requirements.
* Support the selection, configuration and management of data visualization tools.
* Ensure systems effectively capture implementation progress data and results.
Requirements
Qualifications
Education
* Bachelor’s degree in Public Health, Public Administration, Economics, Data Science, Statistics or a related field (Master’s degree preferred).
Experience
* +5 years of experience in data management, monitoring, reporting, management consulting in the health sector or a related field.
* Experience with data systems, project management software, and integration of multiple data sources.
* Experience working in LMICs or similar contexts.
* Proven track record in data analysis, reporting and performance monitoring for complex programmes.
* Experience working remotely in a Global organization with multidisciplinary teams across multiple geographies.
Skills
* Strong organisational, analytical and problem‑solving skills.
* Proficiency in data analysis tools. Knowledge of project management software (ClickUp or similar) and data visualization tools.
* Understanding of data governance, quality assurance, and best practices for data collection and storage.
* Ability to design and implement progress tracking frameworks and reporting systems.
* Ability to work collaboratively across the organization.
* Familiarity with monitoring and evaluation (M&E) frameworks.
Personal Attributes
* Mission‑driven with a passion for global health and social impact.
* Analytical thinking, structured thinking, high attention to details.
* Demonstrates initiative, accountability and a commitment to excellence.
* Comfortable working in a decentralised, fast‑paced and multicultural environment.
Languages
* Fluent in English (written and spoken).
* Proficiency in other languages is a plus.
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