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von: LHH
We are currently supporting our client in Luzern region in the search for an experienced IT System Technician (m/w/d ) to take on a key role in the technical onboarding and offboarding of customers to a secure, cloud-based IT environment.
In this position, you will join a dedicated team of three IT professionals led by an experienced project manager.
The platform is a Swiss-hosted, remote desktop infrastructure tailored specifically for public sector clients such as municipalities and local governments. Each customer is provided with their own virtual server and a secure VPN connection to their local network. These clients – typically small teams of 5 to 25 employees – use the environment to access specialized ERP solutions designed for municipal administration.
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Main Responsibilities:
Onboarding Tasks Include:
- Creating and setting up RDS servers
- Configuring VPN connections
- Creating AD user accounts for customers
- Setting up NTFS file storage and permissions based on a permission matrix
- Integrating M365 tenants into our Microsoft Partner Center
- Installing customer-specific third-party and/or cantonal applications on the RDS server
- Setting up customer tenants in the ERP system
- Migrating data from other IT service providers (file storage, SQL databases)
- Performing database migrations for GemoWin NG and Dialog G6 (executing scripts)
- Installing and configuring network components at customer sites (field service)
Your Profile:
- Vocational training in IT (EFZ or HF) or related field
- Minimum 5 years of professional experience in similar role like: IT System Administrator / IT Infrastructure Specialist, Cloud Support Engineer / Cloud Onboarding Specialist, Technical Consultant or related role
- Required Technical Knowledge:
- Microsoft Windows 11
- Microsoft Windows Server 2016 or newer
- Microsoft Remote Desktop Services (RDS)
- Basic knowledge of Microsoft M365
- Basic knowledge of Microsoft Active Directory (AD)
- Basic knowledge of Microsoft SQL Server
- General knowledge of networking, firewalls, and switches
- Very good level of German and/ or Swiss German is required
Additional Information:
- Contract duration: 6-9 months with an option for the extension or internalization ( FTE)
- Commute to customer in Baldegg must be within 45 minutes
- On-site presence in Baldegg is expected at 60-80%, with 20% remote work
- Working Time: 40h per week
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