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Senior Product Manager, Contactless Travel, Geneva
Client:
The International Air Transport Association
Location:
Geneva
Job Category:
Other
Job Reference:
adae48a4778b
Job Views:
4
Posted:
25.04.2025
Expiry Date:
09.06.2025
Job Description:
Employment Type: Permanent
Contract Duration: 18 Months
At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable, and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives, and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay, and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
About the team you are joining
The Airline, Airport and Security OCS department provides the aviation industry with transformative Operational and Compliance solutions helping to drive overall profitability and sustainability. With the AAS Department, one of the main product groups provides solutions to airlines and other stakeholders to automate passenger immigration compliance, with over 500m passengers having their travel documents automatically verified using such Timatic Solutions.
As part of a broader industry initiative to improve passenger experience and enhance efficiency at the airport, the goal is to push all passenger immigration and identity checks off airport, and enable passengers to share their digital identity with airlines, airports, and border control authorities in advance of travel. This will enable passengers to use facial biometric processing to pass through all airport touchpoints and board their flight without ever having to stop and show any documents.
Reporting to Assistant Director Timatic, the successful candidate will be responsible for developing and launching solutions and broader program to drive the adoption of Contactless Travel.
What your day would be like
* Developing and executing a program to drive adoption of Contactless Travel, including strategic product management of solutions to support this goal;
* Working closely with senior leaders in airlines, Contactless Travel providers, and other strategic partners in designing and executing the program and solutions;
* Liaising with the direct and broader IATA team to ensure alignment of product strategy with solutions, standards, and advocacy goals across the organization;
* Product development including the design, specification, and new product development, launch, and product management of solutions;
* Develop and execute marketing and sales campaigns in conjunction with the marketing team ensuring adoption and commercial targets are achieved;
* Provide timely financial and operational status reports and other relevant information. Representing the Airline, Airport and Security OCS department on industry working groups and at events.
We would love to hear from you if
* Minimum 7 years of experience in innovation, product management, business development
* Good understanding of the airline, airport, and air travel industry key issues and business economics
* Experience in aviation passenger processing and facilitation would be an advantage
* Good understanding of identity management and the technologies supporting this transition
* Expertise in product development, feature definition, and development of innovative business models
* Excellent inter-personal skills and expertise in stakeholder management
* Knowledge of budgetary processes and financial projections
* Ability to work on multiple tasks simultaneously in a fast-paced environment and as part of a team
* Strong leader, comfortable in managing multifunctional teams and external partners;
* Comfortable in public speaking and influencing key stakeholders;
Travel Required: Y 5%
Learn more about IATA’s role in the industry, our benefits, and the team at. We are looking forward to hearing from you!
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