Join to apply for the Sales Associate role at The Level Group
We’re looking for a motivated, hands‑on Sales Associate to join our team in Mendrisio, supporting one of TLG’s in‑house brands.
Responsibilities:
* Be an effective brand ambassador, ensuring clients are warmly welcomed and well assisted and have a memorable experience aligned with the brand.
* Demonstrate brand awareness, clienteling skills and product knowledge when communicating with customers.
* Deliver excellence in retail experience and promote a Consumer Centric Culture.
* Consistently assist and interact with clients in a warm and courteous manner, providing a highly professional approach and outstanding service in order to maximise business and to resolve customer issues.
* Use conversation to discover client needs, partnering them with the appropriate sales professional attitude to achieve sales goals and create brand loyalty.
* Promote team collaboration to build a pleasant and healthy work environment.
* Maintain the workplace tidy and organized.
* Be a point of connection between store and HQ.
Required Qualifications:
* Mandatory previous experience in the role in retail settings.
* Previous experience in Visual Merchandising.
* Fluent English (additional language skills a plus).
* Excellent interpersonal and customer service skills.
* Organized and detail oriented attitude.
* Proactivity.
* Strong commitment to build a team environment and collaboration.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales, Customer Service, and Product Management
Industries
* Retail Apparel and Fashion
Location: Mendrisio, Ticino, Switzerland
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