Gi Group Human Resources SA STORE MANAGER GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART. COMPANY PROFILE: Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce. RESPONSIBILITIES: - Customer Assistance · Assisting customers · Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet - Sales Assistance · Reviewing and devising sales strategies · Assisting colleagues in obtaining sales targets · Assisting in stock takes, orders and return · Liaising where necessary with suppliers and customers · Assisting in the promotion of the Furla brand and the store itself · Report all sales figures to head office - HR and Staff · Assist the HR department with recruitment of staff · Supervise and motivate staff · Report any staff issues to the HR department without delay · Assist the HR and legal department with any issues involving staff and customers · Review staff performance and address any day-to-day issues - Management of the Store · Ensure that the store is clean and presentable at all times · Manage the displays of products · Ensure that the stockroom is fully stocked · Ensure that the store and staff are fully compliant in relation to health and safety regulations · Ensure that the store is secure all times · Maintain stock levels · Ensure the quality of the supplies and report any issues with the stock to head office · Carry out regular inventories on stock · Check all orders made and received by the store REQUIREMENTS: · Fluency in spoken English is essential · Minimum 4 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals · Strong commercial and customer-oriented mindset · Strong clientele background · Personal computer and detailed report analysis · Proven Brand & products awareness · Excellent interpersonal and effective communication skills YOUR CV: Please, attach your application written in English. Location: Landquart - Switzerland Branche: Fashion Design Funktion: Einzelhandelsverkauf Anstellungsart: Dauerhafte Arbeit