The Client Service Manager will have the following main responsibilities:
1. Work on end-to-end projects for key international clients, from initial briefing to final presentation, dealing internally with the project management team and with the clients.
2. Collaborate with the brand advisors team to analyze data, uncover actionable insights, and develop impactful recommendations that drive clients success.
3. Craft compelling narratives and visually engaging presentations that showcase Ipsos's thought leadership and deliver impactful insights to clients.
4. Present results with impact to clients when possible.
5. Become an expert in brand management research, learning Ipsos proprietary methodologies, narratives and approaches to be seen as a trusted brand advisor for the clients.
The desired skills and experiences to become a client service manager:
Essential:
University degree preferably in marketing/market research, social sciences, communication sciences or similar
Minimum 5 years of professional experience within market research agencies
Strong market analysis skills, from data to insights
Excellent English skills
Manage multiple projects, liaise with a variety of different internal and external contacts.
Ability to deliver outstanding attention and services to the client.
Curiosity, proactivity, and entrepreneurship spirit
Collaborative and supportive mindset
Desirable:
International minded and multicultural oriented with strong interpersonal communication skills
Passion for communication, brands, touch points, media, digital with professional experience in the domain
Other languages than English are an advantage.
Ready to become a brand advisor and inspire change with impactful research? Apply now! Send your CV and cover letter.