Overview
Job Title: Client Account Manager Front Support Office Client Services • Company: UBS • Job Reference: 323039BR • Job Type: Full Time, Part Time
Responsibilities
* Be the first point-of-entry contact for clients reaching out via secure message channel and by phone
* Support Global Financial Intermediaries (External Asset Managers) and Wealth Management Switzerland Client Advisors to deliver exceptional client service
* Assist clients and external asset managers with account queries, general banking topics, various digital topics, payments and stock orders on an execution-only basis
* Embrace change and flexibility; collaborate with colleagues and share knowledge
Your team
You will be working in the GWM FSO Client Services Wealth Management Switzerland Team, part of the Global Wealth Management Front Support Office (FSO). The team has offices in Basel, Zurich, Lamone, and Renens, with primary work location in Renens. As a Client Account Manager, you\'ll play an important role in delivering bespoke client services. Our combined efforts help manage, preserve, and grow the wealth of our clients, through strong partnership at every stage of their journey and a focus on exceptional client experience.
Your expertise
* Profound knowledge of banking services, ideally within a client-facing team, with excellent communication skills
* Ability to understand complex issues and present solutions in an understandable way
* A keen interest in financial products and services
* Strong attention to detail and risk management, even when under pressure
* Resilient team player who remains calm while managing conflicting priorities
* Fluent in French and/or Italian and English; additional languages are a plus
About Us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and breadth set us apart; we have a presence in all major financial centers in more than 50 countries.
How We Hire
We may request you to complete one or more assessments during the application process. Learn more
Join us
At UBS, we know that it\'s our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industries: Banking, Financial Services, and Investment Banking
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