Project Manager – Digital Supply Chain (M/F/D)
Join a winning team: Own your actions, drive success!
Allow us to introduce ourselves…
We are a globally active family company whose sustainable and responsible actions contribute to improved living standards. We are an attractive employer with a value-oriented corporate culture based on trust, appreciation and continuous improvement.
Electrical Technology has been at the heart of the global transformer industry for over 140 years. With deep rooted knowledge in the design, development and operation of transformers, is a leading integrated solutions provider for specialized product and services in the energy sector.
The role…
This role drives the digitalization and continuous improvement of customer service processes across Europe/Africa. The primary focus is on transforming manual order handling into efficient, automated workflows, requiring strong technical expertise and project management skills. In close collaboration with the Head of Customer Service, this role identifies improvement opportunities and leads cross-functional initiatives. It works across multiple departments, including sales, logistics, and IT, to establish scalable and efficient processes.
How you’ll make an impact…
Lead or co-lead cross-functional projects in areas such as:
– Digitalization (e.g., digital order processing and automation
– Reporting and KPI structures
– ERP-related improvements (mainly SAP)
Identify improvement opportunities and initiate or manage continuous improvement as well as business process re-engineering projects
Support strategic initiatives within Customer Service, with focus on order flow, logistics, and supply chain interfaces
Prepare and moderate project workshops and meetings
Develop and maintain process maps and structures within the company’s BPM framework
Define and write clear business requirements for system/process improvements
Act as a central coordinator for regional process initiatives while ensuring alignment with global counterparts
What do you bring…
Technical background (e.g., IT, business informatics, or supply chain technology) with proven project management experience, ideally in digitalization or process automation initiatives
Strong understanding of supply chain and order-to-cash processes
Hands-on experience with business process modeling, requirements engineering, and documentation; strong conceptual thinking with the ability to design scalable solutions and anticipate downstream impacts
Familiarity with project management methodologies (waterfall, agile, Lean Six Sigma)
Fluent in German and English is required
Experience with SAP (especially SD, MM, or PLM) is an advantage or comparable ERP systems
What do we offer?
50% company contribution towards an annual travel pass; employees additionally receive full access to the ZVV/Ostwind transport network
Own cafeteria with meal options at affordable prices
Central location in Rapperswil with good public transport connections and numerous restaurants and shopping facilities nearby
Above-average continued salary