Are you ready for your next career step at Singapore Airlines? Do you want to build your portfolio of capabilities? Then now is the time! Become a member of our Cargo Team. We are now inviting suitable candidates to apply for the position of CARGO OPERATIONS AGENT ( m/f/d)% for our Cargo Office at Zurich Airport (ZRH) Your Role: Provide customer service through the reservation system and other communication channels Prepare flight and truck plans for ground handling agent Control cargo space ex Switzerland Perform in-house sales duties Monitor and supervise the handling/ ramp operations Assist on any administrational/ operation/ sales duties Dealing with all customer service matters including complaints and claims Requirements / Competences: School diploma and commercial apprenticeship 1-2 years cargo experience or equivalent desirable Good oral and written communication skills in German and English Knowledge of airfreight, logistics, and transportation is desirable Good knowledge of Microsoft Office 365 The position is to be filled as soon as possible. Interested in joining our Team? Please submit your application (including cover letter, CV, work certificates and your salary expectation) by 11 February 2026. For any questions regarding the application process, please contact our Recruitment Team at / jid0db05dba jit0206a jiy26a