PpAre you ready to gain hands-on experience and kickstart your career in the thrilling world of Sport? Nidecker Group, a leading name in board sports brands, is looking for a motivated and enthusiastic bCustomer Service Intern /b to join our team. This internship offers a unique opportunity to learn from experienced professionals, work on real customer interactions, and contribute to a high-energy, rider-focused organization. You’ll support our bCustomer Service /b function, gaining valuable insight into operations, communication, and logistics within an international action sports brand. /ppbDuration: /b We have internship opportunities varying in lengths, 4-months to 1 year duration. /ppbStart date: /b In order to ensure continuity, we would love to welcome our next interns from August onwards. /ph3Tasks /h3pbCustomer Service Support /b /pulliAssist in resolving customer inquiries via email, chat, or phone. /liliProvide accurate product and service information to customers. /liliHelp manage support tickets and follow up on customer issues. /liliContribute ideas to improve overall customer satisfaction and experience. /liliAssist with logistics and communication for our B2B and B2C network. /liliCollaborate with internal teams to ensure smooth service delivery to consumers /liliAssist in resolving warranty requests from both end-consumers, shops and distributors /li /ulh3Requirements /h3ulliCurrent students or recent graduates in related fields (Business, Marketing, Communications, Sport management etc.). /liliStrong communication skills in English (additional languages are a plus). /liliA customer-first mindset with attention to detail and empathy. /liliInterest in outdoor or action sports — snowboarding knowledge is a bonus! /liliAbility to multitask, stay organized, and work in a fast-paced environment. /liliTeam-oriented, proactive, and eager to learn /li /ulh3Benefits /h3ulliAn opportunity to work with a renowned company at the forefront of innovation in sports and footwear. /liliA supportive and collaborative work environment committed to sustainability and excellence. /liliHands-on experience working on projects and having a direct impact. /liliMentorship from our experience teams. /li /ulpbReady to Ride with Us? /b /ppWe’d love to hear from you! Drop us your resume and a cover letter and let us know what excites you the most and your ideal internship duration. Whether you're looking for a few months of hands-on experience or a longer-term gig, we’re all ears! /ppbAbout us /b /ppNidecker Group oversees some of the world’s top board sports brands, including Emerica, éS, Etnies, Jones, Nidecker, and Thirtytwo. /ppBased in Rolle, our HQ office represents some of the fastest-growing brands in the snowboarding and footwear industries and collaborates with over 60 distributors across more than 40 countries. /ppFor further details, visit our website. /p /p #J-18808-Ljbffr