Company Overview
Mettler Toledo is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry, with products sold in more than 140 countries and a direct presence in approximately 40 countries. For more information, visit www.mt.com.
Position
Software Product Manager (AutoChem) – 100% full‑time, based in the Lab Division of METTLER TOLEDO.
Responsibilities
* Take proactive ownership of the AutoChem software product lifecycle for assigned products, focusing on continuous improvement to exceed customer expectations.
* Engage regularly with key end‑users and product champions at customer sites to gather feedback and ensure products deliver maximum value.
* Collaborate closely with cross‑functional teams – including sales, field service, support, and development – to align product strategy and execution.
* Define and prioritize product requirements based on customer insights, market trends, and business goals, working closely with development teams.
* Collaborate with the hardware and service product management team to deliver complete solutions to our customers.
* Drive the development and delivery of internal training programs that enhance understanding of software features, usage, and positioning.
* Analyze software usage data and customer feedback to identify product improvements and new feature opportunities.
* Act as the voice of the customer within the organization, advocating for product enhancements and improved user experience.
* Support product roadmap planning and participate in the execution of new product development and release cycles.
* Provide strategic input on user experience and interface design to guide the development of the next generation iC software platform.
Qualifications
* Master's Degree in (Bio)Chemistry, Chemical Engineering, Business, Marketing, or Science, or a Bachelor's Degree in a similar field combined with relevant experience.
* Minimum two years of related experience or an equivalent combination of education and experience; customer service/support experience is a strong plus.
* Knowledge of and experience with Azure DevOps, IT infrastructure, or data analysis/visualization is a plus.
* Strong computer skills and proficiency in MS Office applications, particularly Excel and PowerPoint.
* Excellent communication skills and ability to perform effectively in challenging environments.
* Experience in conducting training or presenting to groups, both in person and remotely.
* Ability to work independently and as part of a team.
* Willingness and ability to travel up to 20%.
* Strong interpersonal skills, fluent in English, and open to a multicultural, international setting. German language skills are a plus.
Benefits
* Flexible working hours (depending on the role), a hybrid work model, and a wide portfolio of training opportunities.
* 40‑hour work week with at least 25 vacation days per year, plus 4 to 7 additional days off between bank holidays.
* Free parking and direct access to public transport.
* Healthy lunches cooked onsite at our own Mettler Toledo restaurant, with special prices for employees.
* A range of additional attractive benefits, including employee discounts at select area businesses.
Have we raised your interest? Then we look forward to receiving your complete application at our Job portal. Please note that we do not accept any application documents via e‑mail, only applications submitted on our job platform due to our data protection guidelines. Furthermore, we currently do not accept applications from recruitment agencies for this role.
For any questions, please do not hesitate to contact our Talent Acquisition Team at ta-ch@mt.com.
#MTCH
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
#J-18808-Ljbffr