Team lead engineering commercial pharma international engagement lead (crm, field, voc, events)

PpAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. /p h3The Position /h3 pAs Team Lead Engineering Commercial Pharma International Engagement Lead (CRM, Field, VOC, Events) (Senior Engineering Manager) you will focus on capabilities development of your team members that align with the function’s vision. You will encourage your team to self‑define their career journey and seek ways to enable development opportunities in the direction of the journey. You will support them in removing roadblocks and by setting focus in their performance management. You make sure to develop your team with the right skills, healthy dynamics and a sustainable pace. You support the software and/or service delivery as a leader setting focus, removing impediments, managing stakeholders and creating efficiencies in collaboration wherever possible. /p h3Job Responsibilities /h3 ul liTeam Member Capability and Career Development ul liProactively identifies and develops future‑focused engineering team capabilities, aligning with long‑term strategic goals /li liMentors team members on long‑term career paths, creating new opportunities and roles within the organization to support their growth /li liAddresses and helps resolve complex, systemic roadblocks that impact multiple development teams, and coaches other managers on effective performance management /li liOversees the technical and soft skill development, ensuring a balanced and high‑performing talent portfolio /li /ul /li liTeam Health and Sustainability ul liEstablishes and monitors metrics for team health and sustainability across several development teams, implementing strategies to ensure long‑term balance /li liDesigns and implements initiatives to improve collaboration and psychological safety across multiple related development teams or a whole product area /li liProactively identifies and resolves systemic impediments that affect multiple development teams, improving the overall work environment /li liManages the talent composition for own and related teams, planning for future needs and ensuring a healthy pipeline of skills /li /ul /li liProduct and Service Delivery Leadership ul liResponsible for co‑creating the long‑term technical vision and strategy for a product portfolio, partnering with Product Managers and Leaders who are overall responsible for the roadmaps /li liAccountable for the overall delivery performance and successful shipment of features across a product, holding teams accountable for their results /li liManages technical and delivery priorities and dependencies across a portfolio of products or services, ensuring alignment with broader business objectives /li liResolves complex, cross‑functional impediments that block progress for multiple development teams or entire groups of development teams (e.g., agile release trains or program teams) /li liManages relationships with senior‑level stakeholders across multiple product areas, negotiating technical and delivery priorities /li liDrives initiatives to improve engineering processes and collaboration models across a whole product group or department /li /ul /li liPerformance Optimization ul liDefines and analyzes success metrics, identifying cross‑team technical and delivery optimization opportunities and trends /li liPresents technical and delivery insights and optimization strategies to senior leadership, influencing decision‑making and investment for a product portfolio /li liLeads significant process re‑engineering efforts that span multiple development teams or multiple groups of development teams to create step‑change improvements in performance /li /ul /li liFinancial Resource Management ul liSupports the development of business cases for large initiatives or new product lines, working with product and finance partners to justify investment /li liManages resource allocation across multiple projects, making trade‑offs to optimize for portfolio‑level goals and strategic priorities /li liManages the team's budget, including headcount, operational costs, and vendor contracts, ensuring financial responsibility /li /ul /li /ul h3Qualifications /h3 ul libExperience /b ul li10+ years of experience in people leadership, product/service management, program management, or a similar role, with a proven track record of building high‑performing teams /li li5+ years of experience in the pharmaceutical, biotechnology, or regulated healthcare technology industry /li /ul /li libEducation /b ul liBachelor or advanced degree /li liBusiness or IT specification /li /ul /li libTechnical Business Skills /b ul liUnderstanding of software development and/or service delivery methodologies /li liUnderstanding of solution, information and process architecture /li liAbility to create clarity about outcomes generated by teams /li liExhibits a lean agile mindset /li /ul /li libLeadership Skills (where Applicable) /b ul liExhibits servant and creative leadership (VACC) behavior /li liDemonstrated experience building high‑performing teams /li liHave a keen IT market focus: you are passionate about major trends for the specific discipline /li liDemonstrates an executive presence, strong business acumen, ability to navigate ambiguity, and manages complexity /li liManages risks progressively and in a way that leads to opportunity /li liEnterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries /li liAbility to empower teams and individuals to act autonomously and hold them accountable /li liExhibits intellectual curiosity and integrity and has a strong passion for innovation /li /ul /li libAdditional Qualifications /b ul liExtensive experience in Veeva CRM and the broader Veeva Vault ecosystem, with a deep understanding of how these tools are configured to meet pharmaceutical‑specific business needs /li liProven track record in end‑to‑end CRM product management, from initial discovery and roadmap strategy through to global deployment and post‑launch optimization /li liDeep healthcare or life sciences industry experience, specifically navigating the complexities of HCP engagement, patient journeys, and medical‑legal‑regulatory (MLR) requirements /li liStrong proficiency in data‑driven decision‑making, including experience with CRM analytics, closed‑loop measurement, and translating raw data into actionable "Voice of the Customer" insights /li liSolid understanding of global privacy and compliance standards, ensuring all CRM activities and data collection methods adhere to international regulations and transparency laws /li /ul /li /ul pRoche is an Equal Opportunity Employer. /p /p #J-18808-Ljbffr